Privacy notice

Protecting your privacy is important to us. We promise to respect and safeguard your personal information. We shall try to ensure that your details are accurate and kept up to date. We set out below how we use this information.

We collect and use personal information to allow us to give you a quote or process your purchase of a policy. Such information may include your name, address, telephone number, e-mail address, bank details and renewal date(s) as well as your credit or debit card number and expiry date.The information you supply may be used by the Allianz (UK) Group and their agents for insurance product administration, customer research and to keep you informed by post, telephone, e-mail or other means of services or products which may be of interest to you. Where we use your personal details to tell you about other products and services we will give you the opportunity to inform us that you do not wish your details to be used in this way.

For your protection, telephone calls will be recorded and may be monitored. Where appropriate we make checks with a licenced credit referencing agency and a record of any search will be made. We exchange information with other insurers through various databases to help us check information provided and also to prevent fraudulent claims. We will disclose information about you to regulatory authorities in response to formal requests.

Your personal data may be transferred to countries outside the EEA. It will at all times be held securely and handled with the utmost care in accordance with all principles of the UK law. By submitting your information you consent to such a transfer.

Allianz Insurance plc is committed to protecting your privacy and takes its responsibilities regarding security of customer information very seriously. We use one of the best available security systems to protect your communication with us.

As your details are sent to us they are encrypted using a system called Secure Socket Layer, (SSL 128bit). You will see a padlock symbol at the bottom of the screen to confirm this.

Secure socket layers serves three purposes:

  • It prevents impersonation so you can be certain you are dealing with Allianz Insurance plc, (Click on the padlock to view our Registration Certificate).
  • It encrypts data so that others cannot read it.
  • It prevents others changing data that is being sent.
In addition your data is stored behind a firewall on our internal systems, this prevents unauthorised people from gaining access to it.

Furthermore, as required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access.

Whilst using this site, some information is collected automatically using ‘cookies’. This facilitates various processing requirements or enables us to analyse how the site is being used. These cookies may not be automatically deleted from your hard disk when you finish using the web site. You can change your web browser to reject cookies or delete cookies that have already been saved, however this may prevent the site from working correctly.

You have the right to request a copy of all personal information we hold about you, for which there may be a fee of £10.

How do we use your data?

  • How do we use it?
  • Where do we store it?
  • Who do we share it with?

find out more

Cookie policy

Whilst using this site, some information is collected automatically using 'cookies' or local storage.

We use cookies on our website to help us provide customers with the best possible online experience. If you continue to browse our website we assume that you are happy for your web browser to receive all cookies served by our site.

What are cookies?

A cookie is a small text file that is sent to your web browser and stored in the memory of your device when you visit a website. Cookies are useful because they enable collection of user data and analysis of how the website is being used by visitors, to optimise and create the best possible customer experience.

Some cookies are temporary to your browsing session and deleted every time you close your browser. Other cookies remain on your device until they expire or you delete them from your device’s cache.

What information do they not hold?

The cookies we use do not hold any data that can identify you personally, such as; names, phone numbers, email addresses, mailing addresses, bank account numbers or credit card information.

Why do we use cookies?

  • to recognise your computer when you visit our website
  • to improve the website’s usability
  • to track you as you navigate our website
  • to analyse the use of our website

What cookies do we use?

Non-essential cookies - Performance

To help us understand how visitors use our site and to measure its performance, this site uses web analytics cookies provided by Google Analytics. We only use trusted web analytics platforms that provide statistical insight into interaction and behaviours of website visitors.

Accepting or rejecting cookies

You may be able to configure your internet browser to warn you each time a new cookie is about to be stored, so that you may make a decision whether to accept or reject it. If cookies are already on your system, you can delete them.

For more information about cookies and how to delete them, please visit:

www.aboutcookies.org

www.allaboutcookies.org/manage-cookies